Returns & Exchanges

At Ardene, we want you to love your purchase, but if you're not completely satisfied, you can return your items within 30 days of the purchase date for a refund or exchange. Items must be in their original condition, unworn and unwashed, with all tags still attached.

1

Check Eligibility

Ensure your items are within the 30-day return window and are not marked as 'Final Sale' items, such as earrings, intimates, or cosmetics.

2

Prepare Your Package

Pack the items securely in their original packaging and include the original invoice or a copy of your order confirmation email.

3

Ship or Drop Off

Generate a return label through our online portal for a flat fee or bring your items to any Ardene store location for a free and instant return.

4

Receive Your Refund

Once we receive and inspect your items, we will process your refund back to the original method of payment within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing